Privacy & Cookies
Privacy Policy Mandy Energetic and Massage Treatments
https://www.mandy-treatments.nl
About our privacy policy
Mandy Energetic and Massage Treatments cares about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Mandy Energetic and Massage Treatments. The starting date for the validity of these conditions is 30/04/2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online store software
Wix.com LTD
Our webshop is developed with software from Wix.com LTD. Personal data that you make available to us for the benefit of our services will be shared with this party. Wix.com LTD has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Wix.com LTD is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Wix.com LTD uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Wix.com LTD reserves the right to share collected data within its own group in order to further improve the service.
Web hosting
Wix.com LTD
We purchase web hosting and email services from Wix.com LTD. Wix.com LTD processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Wix.com LTD has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Wix.com LTD is bound by the confidentiality agreement.
outlook
We use the services of Outlook for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Outlook has no access to our mailbox and we treat all our e-mail traffic confidentially.
Mailing lists
Wix.com LTD
We use the services of for our mailing listWix.com LTD. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Wix.com LTD does not have access to our mailbox and we treat all our email traffic confidentially.
payment processors
Wix Payments: Credit Card
We use the Wix Payments platform: Credit Card to handle (part of) the payments in our webshop. Wix Payments: Credit Card processes your name, address and residence details and your payment details such as your bank account or credit card number.
Wix Payments: Credit Card has taken appropriate technical and organizational measures to protect your personal data. Wix Payments: Credit Card reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. Wix Payments: Credit Card shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility). All of the above safeguards regarding the protection of your personal data also apply to the parts of Wix Payments: Credit Card's services for which they engage third parties. Wix Payments: Credit Card does not store your data longer than permitted by law.
Wix Payments: Apple Pay
We use the Wix Payments platform: Apple Pay to handle (part of) the payments in our webshop.
Wix Payments: Apple Pay processes your name, address and residence details and your payment details such as your bank account or credit card number. Wix Payments: Apple Pay has taken appropriate technical and organizational measures to protect your personal data. Wix Payments: Apple Pay reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. Wix Payments: Apple Pay shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility). All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Wix Payments: Apple Pay]'s services for which they engage third parties. Wix Payments: Apple Pay does not store your data longer than permitted by law.
Wix Payments: Ideal
We use the platform of Wix Payments to handle (part of) the payments in our webshop: Ideal. Wix Payments: Ideal processes your name, address and residence details and your payment details such as your bank account or credit card number. Wix Payments: Ideal has taken appropriate technical and organizational measures to protect your personal data. Wix Payments: Ideal. Wix Payments: Ideal. Wix Payments: Ideal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. Wix Payments: Ideal shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility). All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Wix Payments: Ideal.'s services for which they engage third parties. Wix Payments: Ideal. does not store your data longer than permitted by law.
Wix Payments: PayPalready
We use the Wix Payments platform: Paypal to handle (part of) the payments in our webshop. Wix Payments: Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Wix Payments: Paypal has taken appropriate technical and organizational measures to protect your personal data. Wix Payments: Paypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. Wix Payments: Paypal shares personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility). All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Wix Payments: Paypal's services for which they engage third parties. Wix Payments: Paypal does not store your data longer than allowed by the legal terms.
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.
External Sales Channels
We sell (part of) our articles via the Facebook platform. If you place an order via this platform, Facebook will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
We sell (part of) our articles via the Instagram platform. If you place an order via this platform, Instagram will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Mandy Energetic and Massage Treatments can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In one of themIn any case, we are forced to share your data, but we will act within the possibilities that the law providess offers resistance to this.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Mandy Energetic and Massage Treatments. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.
Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact details
Mandy Energetic and Massage Treatments
Willibrordusstraat 1 5513 AB Wintelre, the Netherlandsn.d
Mandy-treatments@outlook.com | +31 (0)6 23 06 26 91
Contact person for privacy matters
Mandy Schennink